FAQs

Your questions about membership, answered.

Everything law firms ask us about QualitySolicitors membership: what each tier includes, contract length, how the QS Guarantee works, and why membership isn’t a franchise.

Membership tiers

What memberships do you offer?

There are three: Full Membership (£1,500 a month), Core Membership (£1,000 a month) and Leads Membership (£500 a month). Prices are for a single office. Every membership includes exclusive, pre-qualified leads. The difference is how much support comes with them. Compare memberships.

What does Full Membership include?

Everything: exclusive, pre-qualified leads, your own virtual marketing department, Move Reports and Estate Search rebates, the Metro Bank client account, TPA training for your whole team and the QS Guarantee. It’s £1,500 a month for your first office, and up to £1,000 a month for each additional office.

What does Core Membership include?

Everything in Full Membership except the marketing. It suits firms that already have their own marketing team or agency. It’s £1,000 a month for your first office and £750 a month for each additional office, and it includes the QS Guarantee.

What does Leads Membership include?

Exclusive, pre-qualified leads, Move Reports rebates and the Metro Bank client account, for a single fee of £500 a month. TPA training is optional at £6 per user a month. Leads Membership doesn’t include our marketing service or the QS Guarantee.

Which membership is right for my firm?

If you want us to handle your marketing as well as send you leads, Full Membership gives you the most value. If you already have a marketing team or agency, Core Membership gives you the leads, partner benefits and the QS Guarantee for less. If you just want more enquiries, start with Leads Membership. Our ROI calculator shows what each would return for your firm, or talk to us and we’ll help you choose.

Can we add more than one office?

Yes, at a reduced rate for each extra office. On Full Membership, each additional office is up to £1,000 a month. On Core Membership, each additional office is £750 a month.

Contract length

How long is the membership agreement?

Every membership starts with an initial six-month agreement. After that it continues on a rolling basis, so you can stay as long as it’s working for you.

What notice do I need to give to leave?

Once your initial six months are up, you can leave at any time by giving six months’ notice.

How quickly can we start?

Once you’ve chosen your membership, we’ll agree a start date with you and plan your onboarding together.

Can we change membership later?

Talk to us. If your firm’s needs change, for example you build your own marketing team or want us to take over your marketing, we’ll look at whether a different membership is a better fit.

The QS Guarantee

What is the QS Guarantee?

If the total value of your membership doesn’t reach at least three times your annual fee, we rebate the shortfall. It’s subject to the terms of your membership agreement.

Which memberships include the QS Guarantee?

Full and Core Membership. Leads Membership is our lower-cost entry point and doesn’t include the Guarantee.

What counts towards the Guarantee?

Everything your membership delivers: fee income from your leads, our marketing valued at market rates, and rebates and partner benefits. We add it up and compare it with your annual membership fee.

What if my location produces fewer leads?

The Guarantee protects you. Even at half the expected leads, a typical firm still clears the guaranteed minimum. If a location produces fewer than five leads a month, we make up the difference.

Franchise and independence

Is QualitySolicitors a franchise?

No. Member firms stay independent. They keep their own brand, set their own fees and take no direction on how they run their practice.

Do we have to use the QualitySolicitors name?

No. Some members trade as QualitySolicitors, while others keep their own brand entirely. Either way, they get the same support.

Do you take commission or a share of our fees?

No. We take no commission and no share of your fees. Every instruction you win from a lead is yours.

Will you tell us how to run our firm?

No. You stay in charge of your practice, your people and your fees. We provide leads, marketing, training and partner savings to help you grow, and it’s up to you how you use them.

How is membership different from a franchise?

A franchise usually means taking on someone else’s brand, following their way of working and paying a share of your income. QualitySolicitors membership is a fixed monthly fee for support. There’s no share of fees, you keep your independence, and the QS Guarantee on Full and Core Membership means the value has to be at least three times what you pay.

Leads and services

Are the leads shared with other firms?

No. Every lead from QualitySolicitors.com is exclusive to the firm that receives it, pre-qualified by our UK-based First Contact Team and matched to the types of case you want.

How many leads will my firm receive?

We model 10 qualified leads a month per location. That’s a realistic figure for a firm taking work across several practice areas. City locations typically see more and some rural locations may see fewer. Across the network, our First Contact Team qualifies over 600 enquiries a month.

What marketing is included in Full Membership?

Your own virtual marketing department: SEO, PPC management, social media, content, graphic design, website optimisation and review management, all from our in-house team. It’s work that would cost £2,000–£2,750 a month from an agency. Advertising spend is paid separately. See our marketing services.

Can non-members buy your services?

Yes. Any law firm in England and Wales can buy some services on their own, including AI SEO, PPC management, Google Business Profile management and website boosters. You can also run our free marketing scan.

What training do members get?

Membership includes the foundation level of Academy by QualitySolicitors: e-learning on The Professional Alternative, webinars throughout the year, and business development and lead conversion training. TPA is included for your whole team on Full and Core Membership.

Can you help us recruit?

Yes. EVOLVE, our recruitment service, works exclusively for member firms and charges a 15% fee on the final salary package, well below the 20–30% many agencies charge.

What partner discounts do members get?

Members get rebates and preferential rates from our partnered suppliers, including up to £75 per search back from Move Reports, the Metro Bank client account, and discounts on compliance, cyber security and insurance.

Still have a question?

See what membership would return for your firm, or talk to our team. We’ll reply within one working day.