Privacy
How Quality Solicitors Organisation Limited collects, uses and protects your information when you use growwithqs.com or get in touch with us.
This website, growwithqs.com, is run by Quality Solicitors Organisation Limited, trading as QualitySolicitors and GrowWithQS (“we”, “us”). We are the data controller for the personal information collected through this website.
This policy covers growwithqs.com, our website for law firms. If you are a member of the public looking for legal help, please read the QualitySolicitors.com privacy policy instead.
We only collect what we need to reply to you and to run the website. Most of it is business contact information about you and your firm.
| When you… | We collect |
|---|---|
| Send an enquiry through our contact form | Your name, firm name, role, email address, phone number, number of offices, what you’re interested in, and anything you tell us in your message |
| Send a partner enquiry | Your name, organisation, role, email address, phone number, website, the type of partnership you have in mind and your message |
| Use our ROI calculator | The figures you enter about your firm, and your name and email address if you ask us to send you your results |
| Run our free marketing scan | Your firm’s website address and the details you enter. The scan checks publicly available information about your website and Google listing |
| Chat with us using live chat | Your name, email address and the content of the conversation |
| Email or call us | Your contact details and what we discuss |
| Browse the website | Technical information such as your IP address, browser and device type, the pages you visit and how you got here. Analytics and advertising cookies are only used if you agree to them (see Cookies) |
We don’t ask for, and you shouldn’t send us, sensitive information such as health details or details of a legal matter. This website isn’t aimed at children.
Data protection law says we need a lawful reason (a “lawful basis”) for everything we do with your information. These are ours.
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry, call you back and talk to you about membership, our services or a partnership | Legitimate interests: responding to businesses that contact us. If you go on to become a member or client, also to take steps towards a contract with your firm |
| Send you the results of the ROI calculator or marketing scan | Legitimate interests: providing the tool you asked to use |
| Keep a record of our conversations and follow up on them | Legitimate interests: managing our business relationships |
| Send you occasional newsletters and company updates | Legitimate interests, for people contacting us on behalf of a company. Where the law requires your consent (for example, some partnerships and sole traders), we will ask for it first. You can unsubscribe at any time |
| Measure how the website is used and improve it | Your consent, given through our cookie banner |
| Show you relevant adverts on LinkedIn and measure our campaigns | Your consent, given through our cookie banner |
| Keep the website secure and stop spam | Legitimate interests: protecting our website and the people who use it |
| Meet our legal obligations and deal with any legal claims | Legal obligation, and legitimate interests |
Where we rely on legitimate interests, we have weighed our interests against yours. You can object at any time (see Your rights).
From time to time we may send newsletters or company updates to people who have been in touch with us. We keep these relevant to law firms, and we don’t send them often.
Every email includes an unsubscribe link. You can also ask us to stop at any time by emailing marketing@qualitysolicitors.com. If you unsubscribe, we keep a note of your email address only so that we don’t contact you again.
Some of our service providers store or access information outside the UK, for example in the European Union or the United States. When that happens, we make sure the information is protected to the standard UK law requires. We use countries the UK recognises as having adequate protection, the UK Extension to the EU–US Data Privacy Framework, or the UK’s approved contract terms.
Contact us if you’d like more detail about these safeguards.
We keep enquiry and contact information for 24 months from our last contact with you, then delete it. If your firm becomes a member, client or partner, we keep what we need for as long as that relationship lasts and afterwards for as long as the law requires.
Analytics information is kept for the period set in each tool, and is then deleted or anonymised. Cookies last for the periods shown in our cookie settings.
Under UK data protection law you have the right to:
To use any of these rights, email marketing@qualitysolicitors.com or call 01480 757 121. It’s free, and we will reply within one month. We may ask you to confirm your identity first.
Cookies are small files stored on your device. We only use the cookies the website needs to work unless you choose to accept others. You can change your mind at any time.
| Type | Provider | What it does |
|---|---|---|
| Necessary | CookieYes, this website | Remembers your cookie choices and keeps the website and its forms working. Always on |
| Functional | LiveAgent | Keeps your live chat conversation going as you move between pages |
| Analytics | Google Analytics (via Google Tag Manager), Piwik PRO | Counts visits and shows which pages are useful, so we can improve the website |
| Analytics | Microsoft Clarity | Shows how visitors move around pages, using heatmaps and session recordings. Form entries are masked |
| Advertising | Measures our LinkedIn campaigns and helps show our adverts to relevant people |
The cookie settings panel lists each cookie and how long it lasts. You can also block or delete cookies in your browser settings, but some parts of the website may not work properly if you do.
We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS) on this website and access controls on the systems where we store enquiries. Only the people who need your information to do their job can see it.
If you’re unhappy with how we’ve handled your information, please tell us first at marketing@qualitysolicitors.com and we’ll do our best to put it right.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated. This version was last updated on 6 November 2026.
